ACADEMIC SUPPORT SERVICES


Academic Achievement Center


Wellesley Hills, 2nd floor | 781-239-2620
Framingham, 3rd floor | 508-270-4213
Wellesley Hills Campus: Mon. to Thurs. 8am-7pm
& Friday 8am-5pm
Framingham Campus: Mon. to Thurs. 9am-6pm
& Friday 9am-5pm

• A wide range of free help available from Disability Resources, the Math/Science Center, the Reading/Writing Center, Peer Tutoring, and Testing Services
• Offers individual and group work with professional learning specialists and peer tutors in a wide range of subjects, including math, biology, chemistry, computers, and reading or writing for any class
• Helps set academic goals for individual student success
• Provides tutoring online and in person, including weekend hours for both campuses for math/science and reading/writing support
• Supports all aspects of placement testing, from preparation workshops to taking the exam
• Offers opportunities for make-up exams (with faculty permission)
• Co-sponsors conversation groups for English Language Learners


Disability Resources


Wellesley Hills, Room 216 | 781-239-2234 or
781-239-2626
Framingham, Room 306 | 508-270-4267 or
508-270-4286
Monday - Thursday 8am -7pm; Friday 8am - 3pm

Disability Resources works with students,
their professors, and all aspects of the College to maintain an open and welcoming learning environment that is accessible to all students, no matter their disability.
• Students are encouraged to schedule appointments in advance, to work with the disability specialists to address any issues of disability that might limit their ability to learn in the college learning environment
• Makes available sign language interpreters and adaptive computer equipment
• Connects students to support in reading, writing, math, and science
• Arranges advocacy and study groups
• Provides alternative learning and testing conditions
• Helps you with accessible parking, elevators and building access
• Accommodations include but are not limited to the above


Academic Advising


Wellesley Hills, Room 113 | 781-239-2775
Framingham, Room 100 | 781-239-2775
Wellesley Hills Campus: Mon. to Thurs. 8am-7pm
Friday 8am-5pm
Framingham Campus: Mon. to Thurs. 9am-6pm
Friday 9am-5pm

• Guides you in course selection and academic planning: helps you explore options and select your major
• Grants transfer credit and permission to take courses at other institutions
• Offers transfer fairs and transfer workshops to assist with transfer to 4-year institutions
• Provides international student advising and support services
• Provides referrals to campus resources


Library Services

Wellesley Hills, 2nd Floor | 781-239-2610
Framingham, 3rd Floor | 508-270-4210
Wellesley Hills: Mon. to Thurs. 7:45am-10pm,
Friday 7:45am-5pm, Saturday 8am-4pm, Sunday 11am-3pm
Framingham: Mon. to Thurs. 7:45am-10pm,
Friday 7:45am-5pm, Saturday 8am-4pm,
Sunday-Closed

• Offers reference services and library instruction
• Collection of books and journals to support
research projects
• Online databases with links to articles, e-books, and videos
• Access to articles and books from other libraries
• Study space with Wi-Fi


STUDENT SERVICES


Athletics and The Recreation & Wellness Center

Wellesley Hills | 781-239-2664
Wellesley Hills Campus: Monday to Thursday 7am-8pm, Friday 7am-5pm

• Offers a variety of on-campus fitness classes
• Provides opportunities to participate in varsity athletics and intramural sports


Career Services & Veterans’ Affairs

Wellesley Hills, Room 130 | 781-239-3142

Career Services
Wellesley Hills Campus: Monday to Friday 9am-4pm
Framingham Campus: one day per week, call for hours.

Veterans’ Services
Wellesley Hills Campus: Monday to Friday 8:30am-4:30pm
Framingham Campus: one day per week, call for hours.

• Helps you explore careers, set goals and choose a major
• Teaches you how to write a resume & cover letter
• Provides valuable job search strategies (including interview techniques and professionalism through technology)
• Connects you with employers
• Assists you with finding internships (credit and non-credit)
• Advises unemployed workers and processes extensions of unemployment benefits (i.e. Section 30)
• Provides assistance with GI Bill application procedures; certifies and academically advises veterans, military, reservists, and dependents of veterans


Counseling Services

Wellesley Hills, Room 130 | 781-239-3142
Framingham, Room 100 | 508-270-4014

Wellesley Hills Campus: Mon. to Fri. 9am-5pm
Framingham Campus: Varies weekly, call for hours

We offer free, confidential help for:

  • Anxiety/Stress
  • Depression/Anger/Grief
  • Relationships/Family
  • Addictive behaviors
  • Referrals

Registration Office

Located in the Enrollment Center
Wellesley Hills, 1st floor | 781-239-2550
Framingham, 1st floor | 508-270-4050

Wellesley Hills & Framingham Campus:
Monday to Thursday 8am-7pm, Friday 8am-5pm

• Register for classes
• Change your schedule – Add/Drop classes
• Withdraw from classes
• Request an official MassBay transcript
• Change your name or address
• Change your program or major
• Get assistance with graduation: degree application, degree confirmation, diploma processing and mailing, diploma replacement


Student Activities & Orientation

Wellesley Hills, Room 130 | 781-239-3053
Framingham, Room 100

SOAR office contact: 781-239-2720
soar@massbay.edu
Wellesley Hills Campus: Mon. to Fri. 9am-5pm
Framingham Campus: one day per week, call for hours

• Oversees student clubs and organizations
• Advises the Student Government Association
• Oversees orientation (SOAR)
• Runs campus-wide events
• Provides a monthly activities calendar
• Offers discounted tickets to movies, museums,
sporting events, plays, ski passes, etc.


Student Development

Wellesley Hills, Room 130 | 781-239-3142
Framingham, Room 100 | 508-270-4014

Wellesley Hills Campus: Mon. to Thurs. 8am-6pm,
Friday 8am-5pm
Framingham Campus: Monday to Friday 9am-5pm

• Code of conduct
• Student Handbook information
• Childcare Reimbursement Program
• Commencement information
• College Appeals Board
• Immunization records
• Student withdrawal from College/medical leave
• First Year Experience program
• Summer Scholars program
• Transitional Scholars program
• Gay, Lesbian, Bisexual, Transgender Support Services
• Career Services, Veterans’ Affairs, Counseling
Services, Student Activities, & Orientation offices
are located in the Office of Student Development as well.


FINANCIAL SERVICES & SUPPORT


Financial Aid

Wellesley Hills, Room 111 | 781-239-2600
Framingham, Room 100 | 508-270-4010

Wellesley Hills Campus: Mon. to Thurs. 8am-7pm,
Friday 8am-5pm
Framingham Campus: Varies weekly, please call for hours

• Reviews and awards federal and state financial aid, as well as private alternative loans
• Reviews your awards for satisfactory academic progress
• Awards and processes your federal work-study paperwork


Student Accounts Office

Located in the Enrollment Center
Wellesley Hills, 1st floor | 781-239-2540
Framingham, 1st floor | 781-239-2540

Wellesley Hills & Framingham Campus:
Monday to Thursday 8am-7pm, Friday 8am-5pm

• Collects tuition charges
• Provides refunds to the student population after the application of federal and state financial aid to their tuition charges and fees
• Provides payment plan information
• Accommodates students in purchasing books before financial aid is disbursed
• Provides students with the 1098T tax document
• Maintains and provides online waiver forms for health insurance, MassPirg, and textbook endowment fund


 GENERAL INFORMATION


Bookstore

Wellesley Hills, 1st Floor | 781-239-2650
(at the front entrance of the building)
Framingham, 4th Floor | 508-270-4150

Wellesley Hills Campus: Mon. & Tues. 8am-6pm,
Wed. & Thurs. 8am-4pm, Friday 8am-2pm
Framingham Campus: Mon. & Tues. 9am-6pm,
Wed. & Thurs. 8:30am-4pm, Friday 8:30am-12pm

• Buy or rent textbooks (used, new, & digital)
• Purchase MassBay apparel, school supplies, and snacks


ONE Card (Student IDs)

Wellesley Hills, Room 135 | 781-239-2518
Framingham, Room 117 | 508-270-4065

Office hours vary weekly, and are available on the college
website at www.massbay.edu/onecardhours

• Administers the ONE Card
• Takes student ID photos
• Distributes discount MBTA passes


Public Safety

Wellesley Hills, 1st floor
Framingham, Room 122
Non-emergency | 781-239-2699
Emergency | 781-239-2222

Wellesley Hills and Framingham Campuses are monitored 24 hours a day.

• Responds to campus emergencies
• Oversees lost & found
• Oversees emergency notification system
• Provides campus escorts
• Provides parking passes


Facilities Administration

Wellesley Hills, Information booth
Framingham, Information booth
Wellesley Hills Campus: Mon. to Fri. 10am-6pm
Buildings are open 8am-10pm

• Provides locker assignments
• Oversees campus shuttle


Computer Lab Hours

Wellesley Hills, 2nd Floor, Rm 242 |
781-239-2440
Monday to Thursday 7:45am-10pm,
Friday 7:45am-5pm, Saturday 8am-1pm

Framingham, 3rd Floor, Library
Monday to Thursday 7:45am-10pm,
Friday 7:45am-5pm, Saturday 8am-4pm